We understand that your privacy is important.
This online privacy notice applies to personal information we collect on www.vapeandsupply.com (the “Website” or “Site”) and describes the types of personal information we collect, how we may use the information, with whom we may share it and the choices available to you regarding our use of the information. We also describe the extensive measures we take to safeguard the information and tell you how to contact us about our privacy practices. We are committed to preserving the privacy of our loyal members, purchasers of our products or services, and the millions of fans and followers who visit www.vapeandsupply.com.
- Collection of Your Personal Information
VAPE & SUPPLY may collect personally identifiable information, such as your name. If you sign up or purchase for our products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. VAPE & SUPPLY may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.
We may obtain certain personal information (such as name and other contact details) when you choose to provide them through our Site. The types of personal information we may collect include:
- Contact information, such as your name, e-mail, phone, and postal address;
- Personal information in content you provide on our Site;
- Payment information, such as payment card details;
- Usernames and passwords;
- Date of birth.
Information about your computer hardware and software may be automatically collected by VAPE & SUPPLY. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our Website. Accordingly, when you visit our Site, your browser will automatically provide certain information to us. The information we collect in this manner may include IP address, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our site, dates and times of website visits, and other technical information.
We may also collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. If you wish to disable the storage of cookies on your computer, you may do so using the settings on your browser or device. Please note, however, that without cookies you may not be able to use all of the features of our Site. For more information on deleting or controlling cookies, visit www.aboutcookies.org or see “Cookies” section below.
VAPE & SUPPLY encourages you to review the privacy statements of websites you choose to link to from our Site so that you can understand how those websites collect, use and share your information. VAPE & SUPPLY is not responsible for the privacy statements or other content on websites outside of our Website.
- Use of Your Personal Information
VAPE & SUPPLY collects and uses your personal information to operate its website(s) and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from Us or our affiliates. VAPE & SUPPLY may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Such information is typically used to:
- Create and manage your account;
- Conduct the transaction you request;
- Offer and provide products and services to you;
- Communicate with you about our products and services;
- Process claims we receive in connection with our products and services;
- Display content on our Site, such as stories, product reviews and photos;
- Respond to and communicate with you about your requests and questions;
- Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities;
- Administer your participation in special events, programs, surveys, contests, sweepstakes, and other offers or promotions (if you have not opted out of receiving such information);
- Perform data analyses and other processing (including market and consumer research, trend analysis, financial analysis, anonymization, encryption or tokenization of personal information);
- Operate, evaluate and improve our business (including developing new products and services; managing our communications; determining the effectiveness of our sales, marketing and advertising; analyzing and enhancing our products, services and Site; and performing accounting, auditing, billing, reconciliation and collection activities); and
- Comply with and enforce applicable legal requirements, relevant industry standards and our policies.
In addition, as discussed below, we use information collected online through cookies, web beacons and other automated means for purposes such as (1) customizing our users’ visits to our Site, (2) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our Site, and (3) managing our business. We also use this information to help diagnose technical and service problems, administer our Site, identify users of our Site, and gather demographic information about our users. We use data to determine how much time users spend on web pages of our Site, how users navigate through our Site, and how we may tailor our Site to better meet the needs of our valued members.
Please note that we never sell, rent or lease our customer lists to third parties, however we may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. VAPE & SUPPLY may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services on our behalf, and they are required to maintain the confidentiality of your information.
We keep track of the websites and pages our users visit within www.vapeandsupply.com; in order to determine what VAPE & SUPPLY services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection. VAPE & SUPPLY will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Us or the Site; (2) protect and defend the rights or property of VAPE & SUPPLY; and, (3) act under exigent circumstances to protect the personal safety of users of our Site, or the public. We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).
- Modifying Your Personal Information
If you are a registered user, you may access and update your registration information and your preferences by logging into your account. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.
You may cancel your account at anytime by logging into your account and then clicking “Cancel My Subscription” on your dashboard.
You may also delete your VAPE & SUPPLY account, just send an email to [email protected] with a subject titled “Delete My Account” and we will assist you in doing so. We will try to delete your account as soon as possible, but it may take up to fourteen (14) business days for our systems to completely implement this so you may still get correspondences from us during that time.
- Online Tracking
We may use third-party web analytics services on our Site, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Site. The information collected through these means (including IP address) is disclosed to these analytics providers, who use the information to evaluate use of the Site.
The VAPE & SUPPLY website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize VAPE & SUPPLY pages, or register with our Site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to our Website, the information you previously provided can be retrieved, so you can easily use the Site features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Site or the services we offer during your website visits.
- Security of Your Personal Information
VAPE & SUPPLY secures your personal information from unauthorized access, use or disclosure. We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Although we make every effort to assure that when any of your personal information (such as your credit card number) is transmitted to other websites, it is protected through the use of encryption (such as the SSL protocol described above), please note that we are not responsible for any lost, misused, misappropriated, stolen, or fraudulent conduct committed by third parties, either through our site or an intermediaries. You are solely responsible for such risks and should not sign up for our services and memberships if you are not willing to accept such risks.
- Links to Other Websites
Our Site may contain links to other websites for your convenience and information. These websites may be operated by companies not affiliated with VAPE & SUPPLY. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit any linked websites. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such third-party web sites. Visiting these other web sites is at your own risk.
Our Site may contain links to our affiliated or co-branded websites. Other websites may also reference or link to our Site. These other domains are not controlled by us and we encourage our users to be aware when they leave our Site to read the privacy policies of each and every web site that collects personally identifiable information.
We are not responsible for the content of any third-party website (whether or not they are affiliated with VAPE & SUPPLY), any use of such websites, or the privacy practices of such websites.
- Children Under Eighteen
IF YOU ARE NOT EIGHTEEN YEARS OF AGE OR OLDER, YOU ARE NOT AUTHORIZED TO ACCESS THIS SITE.
VAPE & SUPPLY does not knowingly collect personally identifiable information from children under the age of eighteen. If you are under the age of eighteen, you may not use our site under any circumstance as this Site is not intended for persons under the age of eighteen, and we have no intention of collecting or soliciting Personal Information from persons under the age of eighteen.
Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age of eighteen has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.
If you become aware that a minor is using our services, please contact us immediately at [email protected]. You can find additional resources for parents and teens www.connectsafely.org.
- Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from VAPE & SUPPLY by contacting us at [email protected].
- Site Terms & Conditions
Use of this Site is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.
- Notice to California Residents
Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (1) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (2) the identity of those third parties. To make this request, California residents may contact us at [email protected].
- Changes to this Policy
We encourage you to periodically review this page to be informed of how VAPE & SUPPLY is protecting your information.
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